Frequently Asked Questions
These are the frequently asked questions gathered by mygenbio.
BNO
What is BNO? BNO stands for what?
- BNO stands for Bioconversion Nitric Oxide.
Is this FDA approved or registered?
- All BNOs are USFDA registered.
From what foods are these extracted from?
- BNOs are extracted from nitrate rich foods, such as lettuce, cabbage, bean and garlic.
Can BNOs be covered by insurance, HSA?
- The purchase of BNOs is covered by some insurance plans, such as Anthem and HSA.
Is BNO effective for sports performance?
- Sports players require more oxygen and nutrition while playing. BNO promotes the supply of oxygen and nutrients to specific areas of muscles.
Are BNOs subject to expiration?
- Their expiration date is two years, but we recommend to use within six months.
Concerns and direction
Are there any side effects?
- Due to all of the natural foods processing, there are no virtually side effects, however overdosing may cause excessive vasodilation, which result in lower blood pressure in a short period of time.
Is it safe to take these during pregnancy?
- Yes.
How many pills should I take per day?
- It is recommended that each user takes one tablet three times per day. However, some users may require fewer or more time per day depending on their effectiveness.
Why does blood pressure drop in one hour after taking one pill?
- A major role of nitric oxide is to relax endothelium muscle and vasodilate blood vessel throughout the body.
Why is vasodilation beneficial?
- A widening of blood vessel (vasodilation) improves blood flow and increase blood volume thereby purifying the blood. The benefits of these include cardio and brain health including variety of benefits.
Since my blood pressure has returned to normal without prescription drug, can I stop taking it?
- We do not recommend continuing or stopping prescription medications, you should consult a health professional about this issue. Our alternative may help our members return to normal condition without needing medication for specific symptoms.
Is it safe to drop blood pressure after taking it?
- Yes, BNO’s mechanism is the same as natural mechanism.
When I consume too much BNO, what happens?
- It BNO converts to nitric oxide excess production, it is expelled from the body.
Is excess nitric oxide a reactive oxygen species?
- When BNO becomes NO2, one oxygen combines with glutathione to help with antioxidant function.
If there are any cautionary side effects, what would they be?
- In essence, there is no side effects since all extracted and processed from natural foods.
Benefits
When I become a member, what benefits will I receive?
- We are not a supplement retailer, but rather a platform for personalized health improvement. Our goal is taking steps with members to improve specific health areas. We provide on-going biomarkers, genetic and epigenetic tests and recommendations based on the results. Through my-health-dashboard on our platform, members can track their health status.
Sign up & My Health Profile
Where do I see the recommended products?
- Under the My Health Profile tap, you will be able to see the recommended supplements connected to your test results.
How do I reset my password? I don't remember my password.
- You will be able to reset your password by clicking “Forgot your password?” on the login page.
Can I update my health information on My Health Profile tap?
- Yes. Go to “My Health Profile” tap and you can update your health information anytime.
What would be my benefit if I upload my health data?
- Based on your health data entered into My Health Profile, we will be able to better guide you into personalized nutrition supplements, diet and exercise regimens. You can expect to maintain optimal health from our digital health care platform.
Privacy & Data Protection
How is my personal information protected?
- HIPAA, the Health Insurance Portability and Accountability Act is a federal law that requires the creation of national standards to protect sensitive patient health information from being disclosed. We have completed required training and are compliant with HIPAA. We take multiple precautions to protect your personal information. We use reliable sources like Amazon Cloud. With core values like transparency and choice, we are not in the business of selling your Personal Information for commercial purposes such as advertising or marketing.
Health consultation
Is it possible to visit your clinic in person to receive medical consultation?
- Yes. Email us at info@mygenbio.com to schedule your visit.
Sales & Shipping in Korea
Where Can I issue a Personal Customs Clearance Code?
- Click here to issue PCCC. You will be directed to the Korea Customs Office with detailed information. If you want to issue a Personal Customs Clearance Code on Mobile, view the descriptive YouTube Video here. A Korea Customs Officer will explain to you how to issue your personal customs clearance code on a mobile environment.
What is 'PCCC'? Why is it necessary to enter the code when I'm shipping my product to Korea?
- PCCC is an abbreviation of a 'Personal Customs Clearance Code'. It means a sign that an individual uses instead of a resident registration number when they are reporting an import after purchasing goods overseas. Due to the Personal Information Protection Act in Korea, it is impossible to collect resident registration numbers. So, shopping malls and delivery agencies are instructed users to register and fill out PCCC.
I live in Korea and interested in the MYGENBIO event package. Am I eligible?
- Yes, you are eligible. We will also arrange your personalized supplements shipped directly to Korea.
Should I pay sales tax if I ship it outside the USA?
- If the transaction is made outside the US, there is no sales tax added.